Table of Contents
- • Craft Company Review Summary
- • About Craft Company
- • Other opinions about Craft Company
- • Overview of Craft Company
- • Craft Company Review
- • Craft Company Round White Cake Board & Box Review
- • Craft Company Culpitt Rainbows & Unicorn Sugar Cake Topper Decorations - Pack of 12 Review
- • Craft Company Colour Splash Food Colouring Gel Review
- • Craft Company Pros & Cons
- • Craft Company Return Policy
- • Craft Company Shipping
- • The Craft Company Contact Information
- • Where to buy Craft Company?
- • Conclusion of Craft Company reviews & ratings
Craft Company Review Summary
The Craft Company is a UK-based online retailer specialising in baking and cake decorating supplies, serving mainly professional and home bakers. It tends to offer a broad selection of products with reliable customer service and fast delivery across the UK mainland. Overall, the company may be seen as a solid mid to high-tier option, though some geographic and return restrictions apply.
Highlights
- Suitable for UK mainland bakers, both professional and amateur
- Wide range of professional-grade baking and decorating products
- Limitations include no international shipping and restricted returns on customised items
- Balanced performance with a score of 8.3/10
Within the online cake decorating retail sector, The Craft Company Review found it to be dependable though not without competitors offering international shipping or more flexible policies. For readers considering options, the Craft Company review provides context among similar UK-focused suppliers.
About Craft Company
Finding reliable and professional baking supplies can be challenging for both home bakers and specialists. Delays or damaged goods can disrupt important celebrations like weddings or birthdays. Access to a broad selection of quality products is often limited in local shops.
Craft Company is a UK-based online retailer specialising in baking and cake decorating supplies. It offers a wide range of professional-grade products through a dedicated e-commerce platform. The company is recognised as one of the leading online providers in the UK market.
With over 130,000 customers served and a 4.8-star rating from thousands of reviews, Craft Company has established strong credibility. It is also acknowledged by the Cake Masters Awards and benefits from its partnership with Culpitt Ltd. Customers frequently praise its fast delivery and responsive service.
This retailer is best suited for UK mainland bakers seeking dependable, high-quality products. However, it does not provide international shipping and has limitations on returns for customised items. For detailed insights and evaluation, see the Craft Company review.
Overview of Craft Company
Craft Company is a UK-based online retailer specializing in baking and cake decorating supplies. Originating over 20 years ago as a family-run business, it is now part of Culpitt Ltd, serving professional and home bakers throughout the United Kingdom. The company operates within the retail sector focused on cake decorating products and equipment.
Craft Company offers a wide range of baking products including cake boards, boxes, food colouring gels, sugar pastes, and decorating tools via its online platform. Sales are conducted directly through the website with various delivery options catering primarily to the UK mainland. The company maintains a loyalty scheme and provides customer service support via phone and email, with no international shipping available.
Measurable aspects of Craft Company include serving over 130,000 customers, a 4.8-star rating based on thousands of reviews, recognition by Cake Masters Awards, and a partnership with Culpitt Ltd. It enforces delivery restrictions such as weight limits for certain areas and non-returnable policies for customised items. These operational details frame the company's market presence and service boundaries within the UK. This Craft Company Review is based on factual data and publicly available information.
Craft Company Review
The Craft Company is a UK-based online retailer specialising in baking and cake decorating supplies. It serves over 130,000 customers with products designed for both professional and home bakers. The brand focuses on providing reliable products alongside efficient delivery and customer support.
The company offers a wide selection of professional-grade baking supplies, including cake boards, boxes, food colouring gels, and decorations. It operates primarily within the UK mainland and is known for fast delivery, expert-curated product range, and a loyalty points scheme. The Craft Company is positioned as a trusted source for quality baking supplies with a strong reputation in the baking community.
Craft Company Highlights- High customer satisfaction rating
- Fast delivery within 24-48 hours
- Professional-grade product range
- Polite and responsive customer service
- Loyalty scheme with points and savings
Craft Company Round White Cake Board & Box Review
The Craft Company Round White Cake Board & Box includes a round white masonite cake board approximately 4mm thick paired with a tall white cake box. This product serves the purpose of transporting decorated, tiered, or tall cakes safely. It falls within the category of cake boards and packaging supplies for bakers.
Designed for both home bakers and professionals, the combo offers a sturdy and reliable solution for cake transport. The materials balance durability with convenience, ensuring cakes remain protected during handling and transit. Its easy assembly supports practical use for various cake types.
Priced at £6.53 GBP, this product is available on The Craft Company's official website. Orders over £40 within mainland Great Britain qualify for free delivery, making it accessible for a broad range of UK-based bakers. The offering is part of The Craft Company’s range tailored for baking and cake decorating needs.
Price £6.53 • craftcompany.co.uk
Craft Company Culpitt Rainbows & Unicorn Sugar Cake Topper Decorations - Pack of 12 Review
The Culpitt Rainbows & Unicorn Sugar Cake Topper Decorations - Pack of 12 consists of 6 rainbows and 6 unicorns made from sugar, designed for cakes and cupcakes. These edible decorations fall under the category of sugar cake decorations offered by The Craft Company. They serve both decorative and celebratory purposes for various baked goods.
These toppers are suitable for use by both home bakers and professionals, with the composition safe for vegetarians and coeliacs. The decorations include ingredients such as sugar, corn starch, and egg albumen, with colour additives specified for safety and suitability. They are designed for easy use on cakes and cupcakes for a variety of occasions.
Offered at a price of £2.86 GBP, these decorations are available through The Craft Company's official website within the edible cake decorations section. This pricing reflects accessible and affordable options for bakers seeking themed decorations. Customers can purchase these sugar toppers directly from the online store with standard delivery terms applicable.
Price £2.86 • craftcompany.co.uk
Craft Company Colour Splash Food Colouring Gel Review
Craft Company Colour Splash Food Colouring Gel is a highly concentrated raspberry-coloured gel designed for food decoration purposes. It belongs to the food colouring gels and pastes category and is intended for use in cake decorating. This gel is suitable for various mediums including icing, sugar paste, and buttercream.
The product features a colour-coded plastic squeeze tube with a fine nozzle, making application precise and manageable. It provides a vibrant colour suitable for decorators of all skill levels seeking to add edible colour to their creations. The gel is noted for being food-safe and versatile across different decorating needs.
Priced at £2.13, this gel is available for purchase on the official Craft Company website. It offers an accessible option for both professional and home bakers looking for a reliable food colouring gel. Customers can benefit from Craft Company Review insights when considering this product for their cake decorating supplies.
Price £2.13 • craftcompany.co.uk
Craft Company Pros & Cons
Craft Company offers a wide range of professional-grade baking supplies with strong customer satisfaction, evidenced by a high rating of 4.8 out of 5 from thousands of reviews. Many customers benefit from fast delivery times within 24 to 48 hours and appreciate the careful packaging that helps prevent damage during transit.
However, the company’s delivery options are limited to the UK mainland, excluding international destinations and certain UK regions, which may restrict access for some customers. Additionally, customised or personalised items cannot be returned, which could be a significant limitation for buyers seeking flexibility in returns.
- • High customer rating of 4.8/5
- • Fast delivery within 24-48 hours
- • Wide selection of professional-grade baking supplies
- • Polite and responsive customer service
- • Loyalty scheme with points and savings
- • Free standard delivery over £40 mainland GB
- • Careful packaging to prevent damage
- • No international shipping outside UK mainland
- • Weight limit of 29 kg for non-mainland deliveries
- • Customised or personalised items cannot be returned
Craft Company Return Policy
Customers must contact The Craft Company within 14 calendar days of receiving their order and return items within an additional 14 days. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect. Items must be returned in new, unused condition and in their original packaging. Certain products, including customised or personalised items and ready-made cakes, cannot be returned unless they are faulty.
To arrange a return, customers should adhere to these timeframes and conditions to ensure eligibility. The policy excludes customised or personalised products, reflecting the nature of these items. Ready-made cakes have limited return options to comply with food safety standards, so customers should consider these restrictions before purchase.
Craft Company Shipping
Delivery is available to the UK mainland, excluding the Scottish Highlands and Islands, Northern Ireland, the Channel Islands, the Isle of Man, and BFPO addresses. Shipments are made using carriers such as FedEx, DPD, Royal Mail, and DHL, depending on the destination and order size. There is a weight limit of 29 kg for deliveries outside the mainland UK.
Standard delivery usually takes 3 to 5 working days, while express delivery is available for next working day if the order is placed before 2pm. Saturday delivery is also an option. There is no international shipping, and tracking is provided by the couriers used. Delivery costs vary based on the chosen service and order value.
The Craft Company Contact Information
You can reach The Craft Company customer support by phone or email for assistance with your inquiries. Additional contact options include their website contact page and social media channels for community interaction.
- Phone: 03455 651 700
- Email: [email protected]
- Contact page: https://www.craftcompany.co.uk/contact-us
- Social media: Facebook, Instagram, Pinterest
For any questions or support needs, contacting The Craft Company through these methods is recommended. While no live chat is available, their team is accessible via phone and email to assist you.
Where to buy Craft Company?
Products from Craft Company are officially available through their website, where users create accounts for ordering and access customer support via phone and email, ensuring clarity on delivery and return policies. Purchasing through craftcompany.co.uk offers a reliable structure with defined terms, though customers should note there is no physical store presence, so local availability and in-person service differ from the online experience. This centralized channel maintains consistency, but marketplace alternatives could have varying reliability and policy coverage.
Conclusion of Craft Company reviews & ratings
The Craft Company holds a significant place in the UK baking supplies market by providing a wide range of professional-grade products and reliable delivery services. Their partnership with Culpitt Ltd adds credibility, while customer feedback often highlights fast shipping and attentive service on craftcompany.co.uk. This combination makes the brand a trusted option for both home and professional bakers.
Those interested in learning more can naturally explore the detailed insights available, gaining a clear understanding of the company’s offerings and operations. Readers are welcome to revisit this Craft Company review anytime for a balanced perspective and further information.
Editorial notes reflect aggregated buyer feedback and our independent editorial review of publicly available information. They are for informational purposes only and do not constitute endorsements. Purchases are made at your own discretion, and we are not responsible for transactions or outcomes related to this store. Experiences may vary. This content is assisted by AI and reviewed by our editorial team. While we strive for accuracy, AI-supported information may not always be 100% precise, so please verify any critical details.
